Bill Haisten started The Haisten Group, Inc. in 1974 after starting his real estate appraisal career under the tutelage of local appraiser Jerry Brown. He graduated from the University of Tennessee in 1971 with a B.S. in Business Administration and went on to gain his SRA and SRPA designations from the Appraisal Institute. He has been practicing real estate appraisal in the Chattanooga area for over thirty years and is currently serving as President and CEO of The Haisten Group, Inc. Bill and his wife Debbie were married in 1971 and have two children, Karey and Will. They are also very proud grandparents of 4!
Bill can be reached at 423-899-1928
ext. 13 or via email at
joined the Haisten Group, Inc. in 2002
after spending two years working on Capitol
Hill in Washington, D.C. He graduated
from The McCallie School in 1996 and went
on to gain a B.A. in Political Science
from the University of Tennessee at Knoxville
in 2000. Will is currently pursuing his
MAI designation from the Appraisal Institute
while working as an Appraiser Trainee,
concentrating on commercial appraisals.
Will and his wife, Marcie, were married
in 2002, and have one daughter, Sims, and one
Will can be reached at 423-899-1928 ext.
15 or via email at
has been with The Haisten Group, Inc since
1999. She graduated from Notre Dame High School
in 1992 and went on to University of Tennessee
at Chattanooga to earn a Bachelor of Science
degree in 1997. She is currently a licensed
real estate appraiser in Tennessee and
Georgia. She focuses primarily on residential
appraisals while pursuing her SRA designation
from the Appraisal Institute. Karey and
her husband, William “Beau”
Matlock, have two sons, Ryland and Wilson.
Karey can be reached at 423-899-1928
ext. 14 or via email at
joined the staff of The Haisten Group,
Inc. in 1998 after over 10 years as a
Real Estate Broker, builder and developer.
Prior to that he was an Associate Extension
Agent with The University of Tennessee.
Tim has Associate, Bachelor and Masters
Degrees and is currently a Certified Residential
Appraiser in Tennessee and Georgia. Tim
specializes in new and proposed construction,
as well as land, lots and subdivisions.
Tim is an Associate Member of the Appraisal
Institute, and is working towards the
SRA designation. Tim and his wife, Marlene,
have one son, Alex and reside
Tim can be reached at 423-899-1928 ext.
11 or via email at
A lifelong resident of Chattanooga, Beau Matlock is a residential appraiser trainee for The Haisten Group. In addition to appraisals, Beau also does construction draws for the company. Before working with The Haisten Group, Beau served as a home inspector and as a fireman for the City of Chattanooga Fire Department. Beau and his wife, Karey, have two young sons, Ryland and Wilson.
Beau can be reached at 423-899-1928 or via email at
Charlie serves The Haisten Group as a residential appraiser. Charlie also does construction draws for the company. Before joining The Haisten Group in 1997, he worked in residential construction lending for a local bank. Charlie is a licensed contractor. A lifelong resident of Chattanooga, Charlie and his wife, Elaine, have one daughter, Misty and two grandchildren, Kayle and Nathan.
Charlie can be reached at 423-899-1928 ext. 22 or via email at
Susan Chastain joined The Haisten Group in 2004 as Marketing & Public Relations Coordinator. She also assists Will Haisten in commercial appraisals doing background research and scheduling. Susan graduated from Brainerd High School in 1973 and from Auburn University in 1977 with a B.S. degree in Business Administration. She has 2 children, Jennifer and Brad.
Susan can be reached at 423-899-1928 ext. 21 or via email at
Tracy Haynes has
been a member of The Haisten Group, Inc.
since 1998. She graduated from East Ridge
High School in 2001 and from Chattanooga State Technical
Community College with an
associates degree in General Management in May 2004. Tracy
assists the appraisers with assembling,
copying, and compiling data as well as
producing the final reports. Tracy enjoys
taking photography classes as a hobby outside
of her job.
Tracy can be reached at (423) 899-1928
ext. 24 or via email at
has worked for The Haisten Group,
Inc. since 1993. She graduated from East
Ridge High School in 1994. Jennifer has
held numerous positions over the past
11 years but currently provides logistical
and administrative assistance to Will
Haisten and Tim Haralson while also working
as the information technology specialist.
Jennifer and her husband, Scott, were
married in 2000.
Jennifer can be reached at 423-899-1928
ext. 17 or via e-mail at
Lisa Nicely has
worked for The Haisten Group, Inc. since 1989.
She is the executive assistant to Bill Haisten,
providing him with logistical and administrative
support. Lisa also works closely with both Karey
Haisten-Matlock and Charles Roberson providing them
with appointment coordination and appraisal
edits. She feels she has experienced both growth
and knowledge of the appraisal process during
her tenure with The Haisten Group, Inc. Lisa
and her husband, Doug, have one child, Christy, and one
Lisa can be reached at 423-899-1928 ext. 16
or via e-mail at
Libby Patterson has been
with the Haisten Group since 2005. She graduated from
Marshall University in 1975 and put down roots in the
Chattanooga area after living in Charleston, Richmond
and Houston. She resides with husband, Paul, and two
children, Ashley and Jimmy. Her role at the Haisten
Group is data collection and setting up the initial work
Libby can be reached at 423-899-1928 ext.
27 or via email at
has been with The Haisten Group, Inc.
since 1999. She graduated with a BS in
Accounting from LeMoyne College, Syracuse,
NY in 1989 and is the accountant for the
Haisten Group. She is responsible for
accounts payable, accounts receivable,
and payroll issues. Lisa and her husband,
Tom, have three children, Tommy, Jake,
Lisa can be reached at 423-899-1928 ext.
18 or via email at